Privacy Policy
This policy describes personal data that may be handled when you browse, shop or contact jexqv™.
Privacy Policy — jexqv™
This policy describes personal data that may be handled when you browse, shop or contact jexqv™. This page provides information for customers purchasing notebooks, writing pens, geometry rulers and other stationery through the jexqv™ online store.
Who We Are
jexqv™ is operated by Nanjing Ruirongsheng Internet Technology Co., Ltd.. You can contact us concerning this policy at service@jexqv.com.
Personal Information We May Collect
Depending on your interaction with the store, we may receive your name, billing or delivery address, email, telephone number, order details, customer-support correspondence, transaction references, device and browser data, IP address and website interaction data. The actual fields depend on configured services and your actions.
How Information Is Collected
Information can be provided by you at checkout, through an account, newsletter or contact message, and collected automatically by essential cookies, diagnostics or other tools where configured.
Why We Process Information
Information may be used to provide the store, process and deliver orders, send order updates, respond to inquiries, address returns and disputes, protect against fraud, meet legal obligations, and improve our products and services. Marketing communications are sent only as permitted by applicable law and your preferences.
Payment Processing
Payment information is handled through applicable checkout and payment services. We do not ask customers to supply full card credentials through customer-support email.
Cookies and Online Tracking
Essential cookies may be used for shopping cart, checkout, account login and security. Depending on store configuration, analytics or advertising tools may also process identifiers and usage data. Cookie controls, when offered, and browser settings may affect optional technologies.
Service Providers and Sharing
We may need to disclose relevant information to hosting and commerce providers, payment processors, logistics or fulfillment partners, customer-service tools, fraud-prevention providers and professional advisers. Other disclosures may be necessary to follow law or protect legitimate interests. Actual recipients depend on store configuration.
Shopify
The store is powered by Shopify, which provides infrastructure for ecommerce and checkout. Shopify may process data under its own policies and contractual arrangements.
Cross-Border Processing
Customers may be located outside the place where our business and service providers operate. Where personal data is processed internationally, applicable data-transfer requirements must be considered.
Data Retention
We keep data only as long as appropriate for orders, customer support, accounting, legal obligations, security, and dispute handling, based on the applicable purpose and legal requirements.
Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have rights to access, correct, delete, obtain a copy of, restrict, or object to certain uses of your data. You may also be able to opt out of certain marketing or targeted-advertising activities.
Marketing Preferences
You can use the unsubscribe mechanism in promotional emails or contact us to request that marketing messages stop. Transactional messages about your order may still be necessary.
Children
Our store is not intended to knowingly collect personal information from children in violation of applicable law. Please contact us if you believe a child has provided information improperly.
Security
We seek to apply reasonable organizational and technical practices, but no system offers absolute security. Please protect your login credentials.
Policy Updates
We may revise this notice as practices or legal obligations change. Updated content will be posted on the website with an applicable effective date when available.
Contact for Privacy Requests
Write to service@jexqv.com and explain your privacy concern. Identity verification may be required before processing certain requests.
Business Information
Questions? We're Here for You.
For assistance with stationery products, orders and store policies, contact service@jexqv.com or call +86 181 2812 3882.
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